Shipping Policy

 

Processing Time
2 - 7 Business Days
 
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of orders. This can be affected by the stock status of individual items and holidays.
 
Shipping Time
10 - 35 Days
 
For all orders, it takes approximately 10-35 working days (Depending on the distance) to reach you from the time of order. Shipping times can be affected by variable customs clearance times or holidays.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number.
 
Shipping Addresses and Information
We ship our items using the exact address/information that is provided to us at the time of checkout and cannot make any changes during the transit once items have been shipped out. Please make sure that you have the full and correct information and provide us with as much detail as possible (phone number, email address, etc) to ensure timely and safe delivery.
At this time, any order that does not get successfully delivered will be the responsibility of the customer.
We cannot accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
 
Taxes, Duties & Tariffs
For all international orders, you will need to pay for all import taxes, duties, and tariffs (if any) as per your country’s governing laws in order to clear customs. If the customer refuses to pay for the import taxes and duties, a refund will not be issued.
 
Deliver to You
Enjoy Your Order
We hope you like it as much as we do. We put a lot of effort and care into each order please tell us what you think by giving us a review on our website.
If you have any questions please contact us by email at service@lovelockbear.com